We read 25 Reviews about the Royal Lahaina Resort so you don't have to

July 6th, 2005

I waded through hundreds of Royal Lahaina Resort sites to find 25 decent accounts of others' experiences with the hotel

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hotel notes
The Royal Lahaina is generally considered a mid-range hotel. It is located in Kaanapali Beach, Maui. The best review I found for this is here: Great Location!.

positive reviews
Of the people who liked the Royal Lahaina, 2 liked it because they liked the amenities provided in the rooms like the full kitchen, fridge, and tv's, 4 because the rooms were big - one man loved having two lanais, 7 because the view of the mountains and ocean was beautiful, 8 said they liked it because they enjoyed activities on the hotel grounds like the beach, luau, and the two pools, 9 stated the staff was friendly and helpful, 8 reviewers liked it because the rooms were adequately cleaned, 4 liked it because the location is close to destinations like Whaler Village.

negative reviews
Of the people who didn't like the hotel, 13 didn't like it because the rooms were old and the furniture in poor condition, 3 people thought the air conditioning was broke or insufficient, 6 because the staff was not helpful and often rude, ignoring phone calls and requests, 4 said there were many extra charges like parking, coffee and phone calls, 7 found the bathroom was dirty with mildew - one woman said "it was a bit scary looking", 1 reviewer didn't like it because they saw a cockroach.

The Royal Lahaina got mostly average reviews - there were common complaints about the aged look of the hotel and not so clean bathrooms. Many people enjoyed the luau, beach and pools but gave the hotel staff very mixed reviews. The majority of reviewers thought this was a decent value for the prime location.

Prepared by amanda

More information on this hotel, including does it have a pool, beach access, and driving directions plus find more reviews, book rooms, and check for sold-out dates.